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Policies

Accessibility
Allergen Information
Biosecurity
Carers Policy
Complaints and Disputes Policy
Cookie Policy
How to create an account for online booking
Customer Charter
Energy & Carbon Policy Statement
Environment & Climate Change Policy
Equality, Diversity and Inclusion Policy Statement
Health Commitment Statement
Health, Safety and Environment
Member Personal Training Services Terms and Conditions
Bookings and Bookings Cancellations Policy
Privacy Policy
Safeguarding Policy Statement
Water Quality

Terms & Conditions

£50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
3 PT Sessions for £35: Terms & Conditions ​
50% off Annual Parking Pass
50% off your Health & Fitness Membership for next 3 months
Big Open Weekend - FAQ's
Big Open Weekend Offer - T&Cs
CaféM Loyalty Card Terms & Conditions
Gloworm Family Ticket - Selfie Competition T&Cs
Gloworm Family Ticket Activity Competition Terms and Conditions
Good Luck Card Competition Terms & Conditions
New Member Offer: £10 off a Birthday Party Booking
New Member Offer: £5 off an activity
Olympics & Paralympics 'Good Luck' Card Competition
Refer a Friend
Step into Spring 4 Week Pass
Terms and Conditions of Memberships
Your Fitness On Us Til March 2025

Etiquette & Protocol

Country Park Rules
Gym Etiquette
Behaviour Policy
Workout Studio Etiquette