Customer Notice:
If you are visiting us, we want you to have fun, but most of all to be safe! Please note, we do not permit or allow swimming in any of our lakes or entry points to the river and have a zero-tolerance policy on trespassing.
Etiquette & Protocol

Behaviour Policy

Last Updated: 27 Nov 2020

We have a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.