The safety and well-being of our customers, visitors and teams remains our top priority during this period. We encourage you to stay healthy and active during this time and urge all visitors to observe good hygiene and be socially responsible. This is a collective effort to keep yourself, your loved ones and everyone safe. We have listened to you and below have listed the answers to some frequently asked questions. Some sections may not apply to your specific facility.  

What facilities are opening at Holme Pierrepont Country Park? 

  • The Campsite is now open to self-contained Caravans and Motorhomes
  • The Campsite will fully open on 17th May
  • Sky Trail and Mini Golf activities are now open every weekend and school holiday
  • Outdoor Adventure Zone activities are open every day during the Easter School Holiday, from Friday 2nd April until Sunday 11th After Easter we are open every weekend.
  • Our Rapids activities, White Water Rafting and Tubing are now open!
  • The Country Park Café is open in line with the Outdoor Adventure Zone activities, serving takeaway food and drink
  • The Country Park Toilets are open
  • The Country Park is open to the public

 

 

SAFETY 

 

What are you doing about access to the Outdoor Adventure Zone and social distancing during visits? 

  • We have a booking system in place so we can control the number of people in the Outdoor Adventure Zone at any one time. All visits are advised to be pre-booked due to high demand and reduced capacities, there will be option for a cashless booking on site
  • Entry and movement around the Outdoor Adventure Zone and exiting is clearly signposted. There are directional signs and barriers carefully placed throughout that will guide you
  • Social distancing must always be maintained, there are signs to assist you to maintain a safe distance
  • Please turn up promptly for your session
  • Please queue in the appropriate line for your desired session and register with the member of staff who will be waiting to greet you
  • First aid, if required, will be administered by trained staff using appropriate PPE. Each staff member is assigned with their own personal first aid equipment and disposes of every item after use 

 

What new cleaning measures are in place? 

  • Every piece of equipment handled by customer or staff member will be cleaned with solution recommended by the relevant governing body
  • The Sky Trail has a thirty-minute slot between each booking to allow a staff member to wipe down and sanitise the entire course and equipment
  • We have fitted hand sanitisers in and around the facility and encourage every visiting customer to wash their hands regularly
  • Staff will be wearing face coverings 
  • Staff will be wearing visors whilst harnessing 
  • Harnessing will be done by staff and participant following guidance 

 

What rules do I have to follow? 

  • You must always observe social distancing  
  • You must stay at home if you have any COVID-19 symptoms, no matter how mild. This includes muscle ache, headache, loss of smell/taste, sore throat, fever, shortness of breath or a continuous new cough
  • All payments related to the activities must be contactless 
  • We will not be held responsible for valuables during your visit with us
  • Face covering are recommended 
  • Harnessing will be done by staff and participant following guidance 
  • There will only be one person allowed in the clipping on cage at a time 
  • Time starts have been staggered to reduce the crossing over of people. Just one person at a time on each crossing and just one person on each platform at a time 
  • Usual rules apply  

 

ACTIVITIES 

 

What activities are available? 

  • We will be opening the Sky Trail and Mini Golf as of Saturday 2nd April 2021, at reduced capacity.  
  • The booking system is available via the ‘Book Online’ or ‘Log In’ link located on the website and you can also book on arrival at the kiosk
  • Sky Trail slots will be an hour inclusive of a 15-minute briefing and harness time. Please note, our staff will be wearing face coverings 
  • Mini Golf slots will be every 15 minutes and group bookings are at a max capacity of 6 people per group 
  • Please ensure you arrive for your slot and join our safely distanced and monitored queue  
  • Tickets can be purchased up till 15 minutes before each session 

 

What is still closed? 

  • The Climbing Wall, Segways, Archery Combat, Sky Tykes and Water Activities are closed until further notice
  • Keep an eye out for the reopening date of our Lagoon Wipeout… Coming soon!

 

 

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